RollingTrack LogoRollingTrack API

Frequently Asked Questions

Find answers to common questions about the RollingTrack Tracking API

Getting Started

How do I get access to the RollingTrack Tracking API?

What authentication method does the API use?

What is the base URL for the API?

Authentication

How long do access tokens last?

What should I do if my token expires?

Can I use the same token across multiple applications?

Organizations & Users

What's the difference between organization roles?

How do I invite users to my organization?

Can a user belong to multiple organizations?

Devices & Tracking

What types of devices are supported?

How do I get real-time location data?

Can I assign multiple devices to one vehicle?

API Usage

Are there rate limits on API calls?

What data format does the API use?

How do I handle API errors?

Troubleshooting

I'm getting a 401 Unauthorized error. What should I do?

Why can't I see certain devices or data?

The API is returning empty results. Is this normal?